In May 2024, Disney restricted its Disability Access Service (DAS) to only people with developmental disabilities. Those living with MS, PTSD, kidney failure, or chronic pain were cut off entirely.
On March 18, 2026, shareholders proposed an independent review of the DAS policy — but new CEO Josh D’Amaro, the same person who designed it, blocked the proposal.
Noah, an 8-year-old boy with autism who is non-verbal, was denied DAS. His family had to leave the park within two hours. His mother said, “It was our worst day there.” A survey found that 85% of those affected have no plans to return to Disney.
Universal, Six Flags, and SeaWorld use IBCCES cards that cover a wide range of people with disabilities. Disney is the only major theme park that doesn’t follow this standard.
Access shouldn’t be a privilege you have to pay for.
Source: insidethemagic